Jobs Board

Practice Manager Leamington Spa

Employed, Full Time (37.5Hrs) £40K – £45K

Job Overview 

The Practice Manager will be responsible for the overall operational day-to-day management of the practice, ensuring it is run smoothly and effectively, including compliance and business management. The practice manager is responsible for line management of the employees including the nursing and reception teams. The practice manager reports directly to the Company Directors. 

Practice Management

• Responsible for the day-to-day operational activities of the practice
• Preparing and maintaining appropriate and sufficient rotas in order to ensure a smooth running practice
• Overall management of the effective and efficient running of the practice’s diary and patient management. Ensuring tasks are carried out to a high standard
• Management of the practice’s NHS contract, including transmission of UDAs, ARR and Superannuation compliance, amending performers and liaising with the LAT
• Responsible for the maintenance reporting and organising appropriate solutions for approval
• Ensuring that all equipment is serviced and up to date in line with practice & CQC quality assurance
• Maintain effective patient relationships and leading by example
• Act as the practice’s complaints manager and deal with patient complaints in a clear, effective manner ensuring a timely response 
• Responsible for clinical policies & procedures, along with wider practice and team policies 
• Conducting risk assessments and reporting as required 
• Ensuring all audits are completed within a timely manner
• Maintain good working relationships with suppliers 
• Responsible for accurate reporting and communication in order to make effective decisions
• Where appropriate and qualified, you may be asked to carry out nursing duties where required

Compliance 

• Keep up to date with new compliance and regulation measures and ensure the practice operates in line with legislative requirements
• Responsible for overseeing all general nursing standards and liaising with the CQC Registered Manager in order to ensure compliance standards are upheld
• Maintain accurate and effective records of practice policies and procedures 
• Ensure all business related policies are kept up to date in line with CQC KHLOES
• Ensure practice Insurance is compliant and up to date 
• Ensure GDC & Indemnity Insurance records are kept up to date 

Financial & Business Management 

• Maintain accurate records of business invoices, ensuring payments are made correctly and in a timely manner 
• Conduct daily cash flow forecasting and foresee any potential issues in cash flow management and report to the owners where necessary
• Working closely with our external payroll providers, prepare and process the administration payroll for employees on a monthly basis, ensuring payment is made on time and without delay
• Prepare and process pay statements and payments for self-employed associate dentists on a monthly basis, ensuring payment is made on time and without delay
• Overall management of the patient’s debtors list and ensure money is received in accordance with the practice’s policies
• Liaise with the Accountant and provide company information for year end accounts 
• Keep clear, accurate and secure records of all financial reports and paperwork

HR & Team Management

• The role will directly line-manage the nursing team along with the receptionist and head nurse, with support from the practice owners as appropriate
• Conduct yearly appraisals in a timely and effective manner
• Liaise with the external HR team to review practice policies and ensure they are upheld by all team members
• Maintain up to date and accurate employee records in line HR best practices and CQC and GDC requirements 
• Manage all initial recruitment of employees and self-employed associates, working with the company directors to make decision 
• Responsible for end-to-end employee life-cycle with the support of an external HR function
• Management of team rotas, ensuring the practice has a full and effective team to ensure efficient and smooth running
• Overall management of team holiday allocation and team well-being
• Lead manager on any employee related issues and responsible for escalating to external HR team and business owners where necessary 
• Maintaining excellent records of personal continuing professional development (CPD)

Qualifications & Experience required 

Essential

• Evidence of strong practice management or equivalent experience
• Experience in managing teams in a fast paced environment
• Experience of managing multiple projects 

Preferred 

• Dental/Clinical experience is advantageous 
• Qualified GDC registered dental nurse is preferred but not essential 
• Financial management experience, including payroll administration

About Us

Dentistry at the Gallery is a mixed dental practice in the beautiful town of Leamington Spa, Warwickshire. Originally called The Leicester Street Practice, the building has been an operational dental practice since 1923. The practice was rebranded to Dentistry at the Gallery in 2006 because good dentistry is a work of art and the practice also proudly displays local artist’s work in the reception area which changes every few months for patients to enjoy.

The practice has four dental surgeries and has seen rapid growth over the years and is 70% private along with an NHS contract with a thriving patient base. 

DATG has a fantastic working environment with a culture which is based on support and putting our staff and patients first. The team is like a family and recruits based on shared values as well as experience and a positive attitude. 

Employee Benefits 

• Free street parking outside the practice 
• Enhanced practice holiday (3 days FTE) 
• GDC & Indemnity paid by the practice (where applicable) 
• Free dental check up and hygiene every 6 months

To apply for the role, please send your CV and a covering letter stating how you meet the skills and competencies required to management@gallerydentists.com

Covent Garden – Practice Manager

Experienced practice manager/patient coordinator required for busy private practice in Covent Garden specializing in treating extremely nervous and anxious patients.

Qualification in radiography and /or sedation very helpful.

Contact:
enquiries@thegentledentist.co.uk or 0207 395 0520 speak to Sally Boshell

London NW3 – Practice Manager

A fantastic opportunity has just become available at our Award Winning multi disciplinary 3 surgery private dental practice for a highly organized and experienced Practice Manager to oversee the daily operations of a prestige dental practice. The successful candidate will be responsible for managing the administrative, financial, and human resources aspects of the practice to ensure its smooth and efficient operation, whilst working closely with the dental team to ensure patients receive the highest quality of care.
Responsibilities:
 Manage the day-to-day operations of the dental practice, including overseeing staff, scheduling appointments, and managing patient records.
 Develop and implement policies and procedures to ensure efficient and effective practice management.
 Ensure compliance, regulations and standards are being carried out.
 Manage the financial aspects of the practice,
 Coordinate with the dental team to ensure the delivery of high-quality patient care.
 Handle patient complaints and concerns in a timely and professional manner.

Requirements:
 Experience in dental administration and dental nursing
 Strong organizational, communication, and leadership skills.
 Knowledge of SOE
 Familiarity with CQC regulations and standards
 Ability to work effectively with a diverse team of healthcare professionals and patients.
 Strong problem-solving and decision-making skills.
 Excellent interpersonal skills and ability to communicate effectively with patients, staff, and vendors.

3-5 days a week which must include Mondays.  Starting as soon as possible.

 8 hour shift
 Flexitime
 Monday to Friday

From £19.00 per hour
Benefits include:
 Company events
 Company pension
 Sick pay
 Loyalty bonus

Apply in the first instance by emailing CV’s to pm@willowtreedental.co.uk