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Jobs Board

Dental Practice Manager – Fulltime Permanent – Suffolk

We are looking for a dental practice manager to join our practice. Dental experience preferred but training can be given for the right candidate.

What is the job?

As a Practice Manager you will be responsible for driving your practice’s performance by delivering set objectives relating to patient care, revenue targets, KPIs and cost management. You will recruit, retain and directly manage a team of professional self-employed Clinicians plus the employed support staff on site; Nurses, Receptionists and Cleaners. A Practice Manager is responsible for audit and financial processes which must be completed to company and CQC standards.

The role will include;

  • Ensuring the smooth, efficient and compliant running of the practice
  • Achieving excellent service to patients, quality of service, cost and delivery of performance in accordance with the company strategy and targets;
  • Providing support and direction to enhance performance, skills and knowledge of practice staff;
  • You will plan & drive the income targets for the practice;
  • Monitor KPIs & support clinicians to achieve NHS/private targets;
  • Enable good communication, including regular practice meetings;
  • Be able to face difficult conversations & deal promptly with issues/complaints when they arise;
  • To ensure the practice is a great place to work.
  • Have good knowledge of CQC regulations
The ideal candidate will be:
Friendly, flexible, highly motivated, enthusiastic, well presented, reliable and organized.
Have good knowledge of CQC regulations
Have excellent communication skills
Organised with good people management skills
Experienced with SOE preferable


About Smile Suffolk

We are committed to excellence in both dentistry and patient care.
Smile Suffolk are a conveniently located independent practice in the heart of Ipswich we offer a wide range of services. We take pride in our dentistry and endeavour to make your visit a pleasant one. Our services include routine general dentistry through to advanced implant dentistry.
In October 2019, Smile Suffolk were selected as 2019 Private Dentistry Awards

Finalist in the following categories

Best Practice Design & Brand

  • Most Improved Practice
  • Best Referral Practice
  • Best Practice Design and Brand
  • Practice of the Year

To be a finalist in the UK awards is recognition of how far we have come together, against such great competition, a great achievement in itself. Following an incredible evening of celebration in December, at The Royal Lancaster Hotel, London, we were awarded the prestigious ‘Best Practice Design & Brand (South) 2019’. Such an honour, especially in light of the volume and quality of entries.

As a team, we are continually learning and challenging ourselves to improve our knowledge and skills. We aim to provide exceptional, personalised care to ensure all our patients achieve excellent oral health.


You can expect to earn £24,960 to £37,000

Up to £10,000 bonus

50% KPI target achieved – bonus £2500

75% KPI target achieved – bonus £5000

100% KPI target achieved – bonus £10,000


if you achieve the target this year then next year then hike in base salary

50% KPI target achieved – 1% hike

75% KPI target achieved – 3% hike

100% KPI target achieved – 5%

Bonus to increase in same percentile – Bonus rules to remain as before

Salary negotiable depending on experience. This is a full-time role.

Working hours

You’ll usually work a regular 9am to 5pm, Monday to Friday week, though you may on occasion have to work longer and on weekends to meet a project deadline or when attending an event or conference.

Flexible working may be possible.

To apply, please send a cv and covering letter.

Contact: please email CV to
Tel: 01473 728886

Please note, only successful candidates will be contacted.

Application Deadline: 24 /07/2020

Start Date: August 2020 and Happy to wait a bit longer for right candidate.

Job Types: Full-time, Permanent


Flexible Schedule

Restricted On-site Parking

Bonus up to £10,000 as additional income



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