Before a potential client speaks to a practice, they are already forming a judgement about its reputation, whether they can trust it. That judgement is shaped by everything they see: the practice’s website, its credentials, how it is spoken about, how consistent and transparent it appears, and the signals that tell them this is a safe choice.
Working Feedback, a provider of customer feedback and reputation management solutions, has announced a free webinar titled ‘Building Trust: The Reputation Signals That Win Clients,’ taking place on Thursday 1st October 2026, from 12.15pm to 12.45pm.
The session will explore why trust, not visibility alone, is the foundation of a strong reputation, and how practices can identify and strengthen the specific signals that shape how potential clients perceive them before they ever make contact. From website presentation and credentials to consistency and transparency, the webinar will unpack the everyday factors that quietly build or undermine client confidence.
The webinar will cover:
- Why trust is the foundation of a strong reputation
- The key signals clients use to judge reputation before choosing a practice
- How consistency, transparency and credentials shape first impressions
- Common trust gaps that quietly damage reputation and cost new clients
- Practical recommendations to strengthen trust and protect reputation
The session is aimed at business and practice owners, practice managers, marketing teams, client experience teams, and anyone responsible for growth, reputation, or new client acquisition, particularly within dental, orthodontic, GP, veterinary, financial services, and care sectors.
Whether you’re a business owner, practice manager or marketing lead, this 30-minute session will provide practical guidance that can be applied straight away.
To register for the free webinar and find out more, visit: https://info.workingfeedback.co.uk/webinar-reputation
