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Category: Dentists

ADAM Autumn Seminars

Getting to grips with employment and HR law

This half day seminar will cover:

  • The headache of recruitment – do’s and don’ts
  • Contracts – why should you have them and what should be included.
  • Policies and procedures – understand what to do with a flexible working request, how to use your grievance and disciplinary procedure effectively, sickness absence how to manage and what to do, why you need a Christmas party policy.
  • Workers – who are they and what do they do?
  • Auto-enrolment Pension – What’s it all about? Have you received your staging date?
  • Is my Hygienist/Therapist genuinely self-employed? Understand the self-employed status, the effects and the risks Continue reading ADAM Autumn Seminars

Renew Membership

Please complete the application form below to renew your ADAM membership. Once you submit the application, you will be provided with various payment options.

If you require assistance with completing your application form, please contact us.

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Book Online: Payment Options

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Booking Type

Once we have received your payment, we will be in touch with your confirmation.

If you require assistance, please contact us.

Downloads

COSHH Policy (PDF)

COSHH Assessment Form (PDF)

Fridge Temperature Monitoring Logbook (PDF)

Treatment Coordinator (PDF)

Health Check (PDF)

BDA DCP Pay Survey 2010 (PDF)

The Health and Social Care Act 2008 (PDF)

GDC Patient Consent (PDF)

GDC Patient Confidentiality (PDF)

GDC Dental Team Working (PDF)

GDC Complaints Handling (PDF)

Essential Standards of Quality and Safety (PDF)

DoH Health Clearance (PDF)

DoH Conscious Sedation (PDF)

BDA Infection Control (PDF)

DCH05 – Legionella Policy and Procedure (PDF)

Protection of Freedoms Act 2012 (PDF)

Resuscitation Guidelines (PDF)

Scope of Practice (September 2013) (PDF)

Self-assessment Audit for Assessing Implementation of Decontamination (PDF)

DoH – Decontamination – Health Technical Memorandum 01-05: Decontamination in primary care dental practices (PDF)

Health & Safety – Sharp Instruments Regulations 2013 (PDF)

NICE Good Practice Guidance (PDF)

GDC Standards for the Dental Team (PDF)

Bullying and Harassment at Work (PDF)

BDBS Teeth Bleaching (PDF)

Ministry of Justice – The Bribery Act 2010 (PDF)

CQC Judgement Framework (PDF)

GDC – CPD for DCPs (PDF)

MHRA Medical Devices Regulations Registration (PDF)

CQC Essential Standards of Quality and Safety (March 2010) (PDF)

CQC Statement of Purpose (DOC)

Anticoagulant Drugs (PDF)

Warfarin (PDF)

2012 Communication Support Guide for Patients (DOC)

CQC Monitoring the Mental Health Act in 2013 and 2014 (PDF)

Disability Discrimination Act Checklist (PDF)

DOH Records Management (PDF)

Fundamental Standards and Enforcement Consultation (PDF)

GDC – Indemnity (PDF)

H & S (Sharp Instruments in Healthcare) Regulations 2013 (PDF)

HSE Legionnaires Disease A Brief Guide (PDF)

HSE Working with substances hazardous to health – A brief guide to COSHH (PDF)

Management of Public Interest Disclosure (Whistleblowing) Policy (PDF)

Medical and Dental Students, Health Clearance (PDF)

Monitoring the Mental Health Act Key Findings in 2013 & 2014 (PDF)

NICE Good Practice Guidance PGD (PDF)

Statement on CQC’s roles and responsibilities for safeguarding children and adults – June 2015 Update (PDF)

ACA – Guide to Holidays and Holiday Pay 2015 (PDF)

Asbestos Risk Assessment (PDF)

BDA – CPD, Clinical Governance, Clinical Audit and Peer Review – February 2012 (PDF)

BOHS – Mercury (PDF)

CQC – Safeguarding Update – June 2015 (PDF)

NHS Croydon – Asbestos Policy (PDF)

Public Health England – Antibiotic Stewardship (PDF)

Setting Up A Decon Room (PDF)

Standards for Conscious Sedation in the provision of Dental Care 2015 (PDF)

E-Updates

 

2011

2012

January 2011 (PDF 3.5M) January 2012 (PDF 3.2M)
February 2011 (PDF 3.6M) February 2012 (PDF 3.9M)
March 2011 (PDF 4.8M) March 2012 (PDF 3.1M)
April 2011 (PDF 4.2M) April 2012 (PDF 3.4M)
May 2011 (PDF 3M) May 2012 (PDF 3.1M)
June 2011 (PDF 4.2M) June 2012 (PDF 4.4M)
July 2011 (PDF 11.2M) July 2012 (PDF 2.6M)
August 2011 (PDF 11.3M) August 2012 (PDF 3.3M)
September 2011 (PDF 11M) September 2012 (PDF 3.7M)
October 2011 (PDF 3M) October 2012 (PDF 6.7M)
November 2011 (PDF 3.6M) November 2012 (PDF)
December 2011 (PDF 2.4M) December 2012 (PDF 675K)

 

2013

2014

February 2013 (PDF 1.6M) February 2014 (PDF 783K)
March 2013 (PDF 1.5M) March 2014 (PDF 618K)
May 2013 (PDF 915K) May 2014 (PDF 970K)
June 2013 (PDF 578K) June 2014 (PDF 464K)
September 2013 (PDF 547K) September 2014 (PDF 565K)
December 2013 (PDF 682K) December 2014 (PDF 552K)

 

2015

2016

February 2015 (PDF 1M) February 2016 (PDF 532K)
March 2015 (PDF 920K) March 2016 (PDF 839K)
May 2015 (PDF 1.2M) May 2016 (PDF 698K)
June 2015 (PDF 1M) July 2016 (PDF 940K)
September 2015 (PDF 790K)
November/December 2015 (PDF 1.7M)

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Practice Focus

2012

Spring 2012 (PDF 3.5M)

Summer 2012 (PDF 2.9M)

Autumn 2012 (PDF 2.1M)

Winter 2012 (PDF 3M)

2013

Spring 2013 (PDF 2.4M)

Summer 2013 (PDF 2.4M)

Autumn 2013 (PDF 2.7M)

Winter 2013 (PDF 2.4M)

 

2014

Spring 2014 (PDF 2.9M)

Summer 2014 (PDF 2.2M)

Autumn 2014 (PDF 21.8M)

Winter 2014 (PDF 10M)

 

2015

Spring 2015 (PDF 10.2M)

Summer 2015 (PDF 14.9M)

Autumn 2015 (PDF 9.5M)

Winter 2015 (PDF 3.3M)

2016

Spring 2016 (PDF 8.2M)

Our Supporters

alt

Software of Excellence as Academy of Excellence offers a unique training and development programme that recognises excellence in practice management.

The Academy of Excellence provides the framework for EXACT customers to progress from initial basic training through to becoming a thriving practice. The training programmes equip the practice team with EXACT knowledge and skills to drive the business as well as providing formal certification and CPD hours.

alt BDJ Team is a UK-based online only magazine publishing high quality content relevant to all members of the dental team. From the end of March 2014, BDJ Team will feature a broad spectrum of articles and offer readers one hour of verifiable CPD every month.
alt The DBA is a training and consultancy company delivering BTEC qualifications for dental teams. DBA tutors have dental backgrounds in addition to their teaching and assessing qualifications.
alt The UK’s leading dental payment plan specialist, Denplan has over 6,500 member dentists and around 1.7 million patients across the country, as well as serving over 1,900 companies with employee benefit schemes.
alt 
alt DPAS has been the most cost effective major dental plan provider since 1996. Quite simply, we set-up and run practice-branded dental plans for the benefit of both dental practices and patients.
alt NBS Training was founded by Tracy Stuart who is Director, lead trainer and practice development specialist. NBS Training is not for everyone but it does offer everything that is good about training if you are serious about getting results.

 

Join Online

Please complete the application form below to apply for your ADAM membership. Once you submit the application, you will be provided with various payment options.

If you require assistance with completing your application form, please contact us.

{ckform JoinOnline}

Welcome to the Association of Dental Administrators and Managers

A very warm welcome from the Association of Dental Administrators and Managers (ADAM)

Our aim is to represent all members of the dental administration team, whatever your job title may be:

…because we recognise that each and every administrative role is vital to the smooth and efficient running of a busy dental practice.

Thank you for visiting our website – we hope you like it – please have a good look round as there's lots of information here, especially if you're already an ADAM member.

And if you're not a member yet, then why not become part of the organisation that represents your interests.

Join Us or Renew your Membership

 
CODE Events

The best ideas for your practice

Advertising

Your opportunity to influence dental practice decision makers

ADAM exists to represent dental practice managers, administrators and treatment coordinators – anyone within the practice who aspires to dental practice management. We aim to provide advice and guidance through coaching, mentoring and a range of useful resources to encourage and extend our members’ professional development.

Members receive and benefit from a range of educational vehicles including a quarterly 28-page magazine called Practice Focus, a monthly 20-page e magazine called E Update, regular emails from HQ and a members’ only area of the website featuring a variety of resources and templates for download. Previous issues are available by request.

We welcome all enquiries regarding opportunities to communicate with ADAM members and offer competitive packages for regular advertisers. Please contact Donna Miller by email at advertising@adam-aspire.co.uk or telephone 01606 599025.

For full details, download our media pack.

Advertising

Your opportunity to influence dental practice decision makers

ADAM exists to represent dental practice managers, administrators and treatment coordinators – anyone within the practice who aspires to dental practice management. We aim to provide advice and guidance through coaching, mentoring and a range of useful resources to encourage and extend our members’ professional development.

Members receive and benefit from a range of educational vehicles including a quarterly 28-page magazine called Practice Focus, a monthly 20-page e magazine called E Update, regular emails from HQ and a members’ only area of the website featuring a variety of resources and templates for download. Previous issues are available by request.

We welcome all enquiries regarding opportunities to communicate with ADAM members and offer competitive packages for regular advertisers. Please contact Donna Miller by email at advertising@adam-aspire.co.uk or telephone 01606 599025.

For full details, download our media pack.

Training

The Dental Business Academy: Aannual member discounts

The Dental Business Academy are offering annual ADAM members a 30% discount on their:-

  • Level 4 Diploma in Dental Practice Management
  • Level 3 Decontamination and Infection Control Lead
  • Level 3 Advanced Diploma in Treatment Coordination

Our part-time courses take between 9-12 months to complete and have been specifically created for the dental team. As our courses are based online it gives students the opportunity to plan their study time around other commitments. All courses are assignment based and have no examinations.

Our academic website platform ensures that every student has flexible and continuous access to; course workbooks, comprehensive one-to-one tutor support, submission of and feedback on course assignments, excellent study planning and a student forum. All of our courses are accredited under the NCFE IIQ Licence and are also CPD verifiable


Healthcare Learning: ILM Level 4 Certificate in Principles of Leadership and Management (QCF)

The 6 month, part-time ILM Level 4 course in the Principles of Leadership and Management is the perfect way to get to grips with the essentials of resource management and leadership, allowing you to run your practice, your way.

Become a better practice manager with this course by learning in your own time, and at your own pace. This online course (at a cost of only £1175) is the ideal way to get access to the real-world knowledge and experience that you can apply to your practice straight away.

Want to learn more? Places are filling up fast so email info@healthcare-learning.com or call 020 7400 8989 for more information on the course that offers real value to your practice right from the outset.


ADAM Spring Seminars: Getting to grips with employment and HR law

This half day seminar will cover:

  • The headache of recruitment € do€s and don€ts
  • Contracts €“ why should you have them and what should be included.
  • Policies and procedures €“ understand what to do with a flexible working request, how to use your grievance and disciplinary procedure effectively, sickness absence how to manage and what to do, why you need a Christmas party policy.
  • Workers €“ who are they and what do they do?
  • Auto-enrolment Pension €“ What€™s it all about? Have you received your staging date?
  • Is my Hygienist/Therapist genuinely self-employed? Understand the self-employed status, the effects and the risks

More


alt

Do you wish you could learn leadership, management and compliance with access to all the relevant practical operational tools you need to learn with, whilst you implement great systems in your practice at the same time? Well now you can, for just £1.49/day using the revolutionary new mentoring platform VAKmentor.

alt

A combination of videos, quizzes and tasks called €œdooits€ help you learn and put management systems into practice straight away. The platform comes with:

  • Induction and Personal Development dooits
  • 17 CCQC videos and work analysis dooits to create SMART plans for CQC at YOUR practice so you never miss a trick
  • 3 CORE CPD videos on decontamination, radiation safety and medical emergencies
  • 8 management sets with videos and tasks to create leadership development, HR management, marketing, financial and resource management plans
  • Top notch audits for clinical record keeping, information governance, health and safety and referrals management
  • Policies, procedures and team training agendas

You get verifiable CPD as you use the platform to create your practice business plans and task lists, the you can add a qualification from Wrights The Dental Supply Co.

Training

The Dental Business Academy: Aannual member discounts

The Dental Business Academy are offering annual ADAM members a 30% discount on their:-

  • Level 4 Diploma in Dental Practice Management
  • Level 3 Decontamination and Infection Control Lead
  • Level 3 Advanced Diploma in Treatment Coordination

Our part-time courses take between 9-12 months to complete and have been specifically created for the dental team. As our courses are based online it gives students the opportunity to plan their study time around other commitments. All courses are assignment based and have no examinations.

Our academic website platform ensures that every student has flexible and continuous access to; course workbooks, comprehensive one-to-one tutor support, submission of and feedback on course assignments, excellent study planning and a student forum. All of our courses are accredited under the NCFE IIQ Licence and are also CPD verifiable


Healthcare Learning: ILM Level 4 Certificate in Principles of Leadership and Management (QCF)

The 6 month, part-time ILM Level 4 course in the Principles of Leadership and Management is the perfect way to get to grips with the essentials of resource management and leadership, allowing you to run your practice, your way.

Become a better practice manager with this course by learning in your own time, and at your own pace. This online course (at a cost of only £1175) is the ideal way to get access to the real-world knowledge and experience that you can apply to your practice straight away.

Want to learn more? Places are filling up fast so email info@healthcare-learning.com or call 020 7400 8989 for more information on the course that offers real value to your practice right from the outset.


ADAM Spring Seminars: Getting to grips with employment and HR law

This half day seminar will cover:

  • The headache of recruitment € do€s and don€ts
  • Contracts €“ why should you have them and what should be included.
  • Policies and procedures €“ understand what to do with a flexible working request, how to use your grievance and disciplinary procedure effectively, sickness absence how to manage and what to do, why you need a Christmas party policy.
  • Workers €“ who are they and what do they do?
  • Auto-enrolment Pension €“ What€™s it all about? Have you received your staging date?
  • Is my Hygienist/Therapist genuinely self-employed? Understand the self-employed status, the effects and the risks

More


alt

Do you wish you could learn leadership, management and compliance with access to all the relevant practical operational tools you need to learn with, whilst you implement great systems in your practice at the same time? Well now you can, for just £1.49/day using the revolutionary new mentoring platform VAKmentor.

alt

A combination of videos, quizzes and tasks called €œdooits€ help you learn and put management systems into practice straight away. The platform comes with:

  • Induction and Personal Development dooits
  • 17 CCQC videos and work analysis dooits to create SMART plans for CQC at YOUR practice so you never miss a trick
  • 3 CORE CPD videos on decontamination, radiation safety and medical emergencies
  • 8 management sets with videos and tasks to create leadership development, HR management, marketing, financial and resource management plans
  • Top notch audits for clinical record keeping, information governance, health and safety and referrals management
  • Policies, procedures and team training agendas

You get verifiable CPD as you use the platform to create your practice business plans and task lists, the you can add a qualification from Wrights The Dental Supply Co.

The ADAM Team

alt

Lisa Bainham, President

Lisa began her career as a Dental Nurse in 1993, and after qualifying she joined Steve Lomas in 1998 who was starting up a new practice in Crewe. She had aspirations to follow a managerial role and this provided her with the perfect opportunity… 18 years on…

 

 

 

 

 

altVacant, Vice President

 

 

 

 

 

 

 

 

 

 

 

alt

Niki Boersma, Financial Director

Niki is Practice Manager at Identity Individual Dental Care in Billingham, County Durham. She and her husband run a Guest House in Thirsk, North Yorkshire.

 

 

 

 

alt

 

 

 

 

 

 

 

 

 

 

 

 

Vacant, Regional Mentor, South West

 

 

 

 

 

 

alt

Penny Bettany, Regional Mentor, Central Southern

I was born in Cornwall, after A levels went to uni in Plymouth and took Social Policy and Administration, gaining a BA (hons) and some good memories. I was a stay at home mum for several years, but my first marriage broke up and I came to work as a receptionist at Princes Street Dental Practice in Yeovil. Within a year I was deputy practice manager, and when my predecessor retired, I became the manager. I have worked here for over 15, full time. I am married, with 3 lovely sons and 3 lovely stepdaughters.

 

 

 

 

Regional Mentor, North East

Reasons to join us

Membership benefits

*Advice email with your enquiry and well give you the answer or point you in the right direction for assistance;

Free subscription to Practice Focus, our quarterly publication for members and the only one aimed specifically at members of the dental admin team. Each issue includes 2 hours of verifiable CPD;

*Free subscription to e-update, our high quality monthly newsletter sent directly to your Inbox and providing you with all the latest news and details of events plus informative articles from members and other industry experts;

Access to the Members Only area of the ADAM website with downloadable Advice Sheets, Templates and FAQ’s;

*Access to Management Development events at preferential rates – attend seminars, webinars and training courses focused on providing practice managers and administrators with the skills to run effective profitable practices;

Free Legal Consultation Service;

Free copy of The Probe and BDJ Team;

Access to industry pay scales.

Exclusive Member Discounts

Membership rates

Full membership (includes all benefits above) £120.00 per annum.

DPAS reduced rate membership £95.00 per annum.

Find out how to reduce your ADAM Member Subscription through Tax Relief

How to join the ADAM

Becoming a member of the ADAM is easy. It can all be done online in just a few minutes…

Click here to join online

Alternatively, you can download this application form, print it, complete it, and return it to us by post.

Surgery Refurbishment

Question:

We are looking to refurbish a surgery and I was wondering if anyone could recommend anyone in the North Yorkshire area (we are in Harrogate). We would like to ideally use a local firm but would look at the larger dental suppliers if they are recommended.

Answer:

We have recently refurbished 3 surgeries. Initially we used Henry Schein for 1st one but the project management was not very good and the cost was extortionate. We therefore moved on to use a local plumber/electrician (one’s that we use regularly anyway) and a fabricator who made us corian worktops for 1/3 of the price of henry schein. We re-used our cabinets as they fitted fine. Much more cost effective and looks fab!

Answer:

I appreciate my contacts are Scottish based, but can recommend them to anyone. Lab Plus installed my LDU and also specialise in surgeries too.

Peter Connolly is an excellent Project Manager who remains on site and makes sure the job gets done. Everything was done on time and well within budget.

Answer:

I would recommend DB Dental equipment whole heartedly. They will supply, fit and service equipment and cabinetry. They are located at 53 smithy carr lane, Brighouse West Yorkshire tel: 0148 401015. we are located in Nottingham and have always received 1st class service

Answer:

We recently had a surgery refurbished & used the services of DB Dental who are based in West Yorkshire.

They project managed every aspect of the job & through no one’s fault when there was a miscommunication & the floor needed to be replaced; they ensured this was done free of charge.

The aftercare has been good too & the job was completed on time.

I appreciate you are looking for someone in the North Yorkshire area but they travelled to Manchester for our refurbishment & I know of another dentist who has used their services in Leeds who recommended them to us.

Answer:

We have just had a refurb by a local company to us, but they would be more than happy to work in Harrogate. MWC construction, contact name Martin Watson 07816303118.

We have had a larger supplier in last year for a single surgery and hand on heart what I will say is – we did not know martin’s guys were even here, they came in got on the job was completed quickly and its beautiful. Timelines were kept to and there was minimal disruption to our working day – which the dentist’s loved.

Answer:

We are part of a small corporate and recently had our surgeries fitted out by RPA Dental based in Wigan (telephone 01942 245808). We are very happy with the quality of their work.

Answer:

We have recently relocated and renovated an entire building ; installing 7 new surgeries and a decontamionation room . Although not local to you I would highly recommend “Armstrong Young” Amberley House, beacon Road, Crowborough East Sussex.TN6 1AS . I cannot fault any aspect of their workmanship, an extremely professional company that looks after your requirements from start to finish.  Excellent customer care. Highly recommended.

Answer:

I would highly recommend McKillop Dental.

Simon Pearce from there is really good – gives good advice and never tries to sell you anything! Also customer care before, during and after surgery placement is superb. They also have an engineer who is based in Yorkshire.

What providers would you recommend for online CPD for my nurses?

Answer:

One of our nurses uses the GDC website for all her CPD. There is a CPD section and she fills it in every time she goes on a course etc. It seems to work quite well for her!

Answer:

We use many different CPD providers but the one online is CTS, it’s free but you are limited to what subject is on offer.

Answer:

We use DCP Update for the team. Just register online, it’s easy to use and very reasonable.

Answer:

We have used FMC’s CPD in practice team edition, which is in magazine format but can be completed online. It is straight-forward and covers 10 hours core verifiable CPD so that the essentials are covered, leaving the rest of the year to find more relevant and specific CPD for staff throughout the year – www.fmc.co.uk.

Answer:

I have been using the dental nurse network, it’s around £25 pp pa but well worth it. Try the website: www.dental-nursing.co.uk. Each nurse will be issued with their own CPD access. Approx £200.00 pa.

Answer:

This was actually one of the first things I had to arrange when I arrived here in October. I found that the CPD available online wasn’t measurable with most sites and it was simply just a case of reading an article and that’s it – CPD hours done and a box ticked. However I was recommended www.RDSurgery.com which we find really useful as unlike many other websites there is a test at the end of the articles and subjects. These tests are completed online and the results are immediate with a certificate to print out and as the Practice Manager it is easy to monitor. Its fairly cheap right now as it has been heavily subsidised (currently £25 per head) but it may go up next year.

It’s been seven months since we subscribed and it has been very popular amongst the staff and apart from the core CPD subjects, there are also other articles that my nurses find useful.

We do a lot of lunch and learns with the reps – free lunch and free CPD, also our college does courses some are free eg. cross infection.  We received 70 hours verifiable free and this year equality and diversity.   £20.00 per staff member,  100 hours verifiable maybe worth while checking your college. Some staff  do the free CPD in the BDA for non-verifiable also just put down reading magazines, internet etc.

Does anyone have any information on cost-effective CRB Checks?

Answer:

Sue at Nightingales – sgordon@nightingalecare.co.uk cost per person £36.

Answer:

United Medicare Limited – Enhanced £42.90. Tel: 0208 306 2806.

Answer:

Denplan

Answer:

SafeChild – BDA preferential rates

Answer:

Cataphract Ltd – 13 Ventnor Drive, London, N20 8BT. Tel: 020 8446 4695 Fax: 0208 492 0662. Our contact was Barry Clark.

Answer:

Care Check – www.carecheck.co.uk

Answer:

Excess Ltd

Answer:

Atlantic Data – who are an approved body for doing on line paperless CRB service. They charge £36 for the Government fee and £7.70 per application and a separate one-off Admin fee of £35 to start the account. We can do up to 20 over any time period so if someone joins next month we can do it. https://www.disclosures.co.uk/ is the web link.

Answer:

Divacare – www.divacare.co.uk and find link for CRB checks.

What our Members Say